A Review of Canada Post’s Five Point Plan

Canada Post’s Five Point Action Plan is the second iteration of the modern post business plan. The first version, which started in 2008, was unsuccessful and this new one adds the elimination of door-to-door delivery to bring it back to profitability.

This is not the typical business blueprint for future growth. It is a survival plan.

The Five Point Action Plan available at Canada Post’s website has no author, nor any endorsements by any leading corporate or government figures. Nobody, including the president of Canada Post, wants to take direct ownership for this document.

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A Look into the Canada Post Corporation Act

The Canada Post Operation Act (R.S.C., 1985, c. C-10) and how it relates to the contemporary affairs of the Canadian Post Office.

It is puzzling that the Universal Service Obligation is omitted in the Act but clearly defined in the Canadian Postal Service Charter. The Charter states that delivery cost is to be uniform across Canada and is to be five days a week — though Lisa Raitt, the Minister of Transport, has suggested that delivery days is under review and may be reduced.(1)

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