William Kaplan’s stark portrayal of the economic and labour crisis at Canada Post, along with his radical solutions, underscores the urgent need for change. The future of the Post Office as we know it is at stake.
His observations and recommendations are all contained in his submission to the Federal Government, Report of the Industrial Inquiry Commission Appointed Under Section 108 of the Canada Labour Code on May 15, 2025
However, in his observations, he missed a crucial point—the historical and present problem of calculating the length of a delivery route. The software algorithm’s inability to accurately calculate an eight-hour day presents a significant challenge, but with a serious update, Canada Post can pave the way for a more sustainable future.
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